Technical & Library Help

UBC IT Services

If you need assistance with Canvas (e.g., your account, connectivity, browser issues, Canvas functionality), contact UBC IT Services for support. You may be able to troubleshoot a Canvas-related problem yourself by consulting the FAQs on A UBC Student’s Guide to Canvas.

Tel: +1 604 822 2008
Email: Via Contact UBC Information Technology form

Learning Design & Digital Innovation (LDDI)

Contact ETS by email or phone if you notice a problem with the content of your online course (such as a broken link or non-functioning tool).

Tel: +1 604 822 6333

Library Access & Support

Use your CWL account to log in to the UBC Library website to view your library account, place holds, order materials for delivery, search the databases, and access online materials.

The library also offers specialized support services for distance students. View this video to learn more:

These library links may also be useful: