UBC IT Services
If you need assistance with Canvas (e.g., your account, connectivity, browser issues, Canvas functionality), contact UBC IT Services for support. You may be able to troubleshoot a Canvas-related problem yourself by consulting the FAQs on A UBC Student’s Guide to Canvas.
Tel: +1 604 822 2008
Email: Via Contact UBC Information Technology form
Educational Technology Support (ETS)
Contact ETS by email or phone if you notice a problem with the content of your online course (such as a broken link or non-functioning tool).
Tel: +1 604 822 6333
Library Access & Support
Use your CWL account to log in to the UBC Library website to view your library account, place holds, order materials for delivery, search the databases and access online materials.
The library also offers specialized support services for distance students. View this video to learn more:
These library links may also be useful:
- Distance Education Students Guide – information for students accessing UBC Library services from any geographic location
- Connect to Library Resources – learn about EZproxy, an easy way to connect to UBC Library services from home
- Distance Education Services – register to use InterLibrary Loans services